Frequently Asked Questions

Making a booking is simple! Just follow these steps:

1. Select your service (Flights, Hotels, Packages, etc.)
2. Enter your travel details and search
3. Choose your preferred option from search results
4. Enter passenger/guest details
5. Review your booking and make payment
6. Receive confirmation via email and SMS

We accept multiple payment methods including Credit Cards (Visa, Mastercard, Amex), Debit Cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and EMI options on select credit cards. All transactions are secure and encrypted.

Absolutely! We use industry-standard 256-bit SSL encryption for all transactions. Your payment information is processed through secure PCI DSS compliant gateways. We never store your complete card details on our servers.

After successful payment, you'll receive instant booking confirmation via email and SMS to your registered contact details. The confirmation will include your booking reference number, itinerary details, and relevant vouchers/e-tickets.

Yes, most airlines allow date changes subject to availability and fare difference. Amendment charges apply as per airline policy. Contact our customer support at +91 98932 10884 to request changes. Some non-refundable fares may not allow modifications.

Baggage allowance varies by airline and fare class. Typically, domestic flights allow 15-25kg check-in baggage and 7kg cabin baggage. International flights usually allow 23-30kg check-in baggage. Check your e-ticket for specific allowance details.

We recommend reaching 2 hours before domestic flights and 3 hours before international flights. This allows sufficient time for check-in, security, and immigration procedures.

Domestic Flights: Valid government-issued photo ID (Aadhar Card, Passport, Driving License, Voter ID)
International Flights: Valid passport (with 6+ months validity), visa (if required), and any COVID-related documents as per destination country requirements.

Standard check-in time is usually 2:00 PM and check-out time is 11:00 AM. However, this may vary by property. Early check-in or late check-out is subject to availability and may incur additional charges.

Prices displayed during search include all applicable taxes and fees. The final price you see at checkout is what you'll pay. There are no hidden charges.

Cancellation policies vary by hotel and rate type. Many hotels offer free cancellation up to 24-48 hours before check-in. Non-refundable rates cannot be cancelled. Check the cancellation policy before booking.

Login to your account, go to "My Bookings," select the booking you wish to cancel, and click "Cancel." You can also contact our customer support at +91 98932 10884 for assistance.

Refunds are processed within 7-14 business days after cancellation approval. The actual credit to your account depends on your bank's processing time. For detailed information, please check our Refund Policy.

Cancellation charges vary by service type and timing. Generally, earlier cancellations incur lower charges. For detailed cancellation charges, please refer to our Refund Policy page.